Conditions

Order Confirmation

Once you have approved your order, we will send you an order confirmation and then a delivery confirmation. Payment must be made within three working days of placing your order. Your order will only be sent when payment is received.


Delivery time

Our products are shipped with standard delivery which has an average delivery time of 3-6 working days to Sweden, 5-8 working days to the rest of Europe.


Returns

You have full return and exchange right for 14 days after delivery

The item should be returned in unchanged condition 

If the product is used or has been destroyed, return or exchange right does not apply and no refund is made.

When changing or returning you are the costumer for the return cost to us while we pay the postage back to you in case of a change of item. Always contact us at info@miandu.se before you send back the goods and we will send you a return note where you can fill in the necessary information. Remember to always keep a receipt for the shipment upon return.


Complaints

Should the product be damaged or in any other way defective, or if you received the wrong product number, please contact mi&u immediately on info@miandu.se so that we can correct the error. State your name, contact information, order number and which product it applies. The replacement delivery is of course completely free of charge for you.

In the event of a defective or faulty product complaint, the product must be returned unused and well protected against the mails handling. Products that have been used or fabric washed or cut in cannot be complained of, so make sure that your delivery is faultless when it arrives.

Remember to always keep a receipt for the shipment upon return


Unclaimed goods

If you do not pick up the ordered product, you will receive a reminder. After a certain time  the package will be sent back to mi&u design and we will charge the clients for the costs of return shipping, handling fee and handling cost according to the then applicable price list.


Prices

The prices are stated in SEK incl VAT, In case of any price changes in the online store, the price that was relevant to your order applies. mi&u have no minimum order sum. Prices are unit prices including VAT unless otherwise stated.


Information

We reserve the right for printing errors, errors in information, 

and errors in specification, on all the articles and services in our range.

We cannot guarantee that the images reflect the exact colour of the products. A certain color difference may occur depending on the type of display and resolution you have.

Our goal is to always have an updated website and shop, if your being against all supposedly would end, we will contact you.

Products that are returned for cash on delivery or on demand are not triggered by us.

Complaints on any disputes we follow are general complaints boards decision.


Offers and latest news

By accepting our terms and conditions you also agree to receive the latest news and offers by mail. You can at any time renounce our newsletter and offers.


In cause of dispute

In the event of dispute, we follow the recommendations of the general complaints board.

If you are under 18, you must have legal guardians permission to order from us!

Do you have any questions? Contact us at info @miandu.se


Organisation tasks:

Companys namn: maricaingela & u design hanelsbolag

Vat number:969773-2635

Companys adress: Såningsvägen 230, 175 52 Järfälla